| FORM NL-41 | GREIVANCE DISPOSAL | ||||||
| - | - | - | - | - | - | - | |
| - | Date: | 31.3.2011 | - | - | - | - | |
| - | - | - | - | - | - | - | |
| - | - | (Rs in Lakhs) | - | - | - | - | |
| GRIEVANCE DISPOSAL | |||||||
| Sl No. | Particulars | Opening Balance * | Additions | Complaints Resolved | Complaints Pending | ||
| Fully Accepted | Partial Accepted | Rejected | |||||
| 1 | Complaints made by customers | 0 | 0 | - | - | - | 0 |
| a) | Sales Related | - | - | - | - | - | 0 |
| b) | Policy Administration Related | - | - | - | - | - | 0 |
| c) | Insurance Policy Coverage related | - | - | - | - | - | - |
| d) | Claims related | - | - | - | - | - | - |
| e) | others | - | - | - | - | - | - |
| d) | Total Number | 0 | 0 | - | - | - | 0 |
| 2 | Duration wise Pending Status | Complaints made by customers | Complaints made by intermediaries | Total | - | - | - |
| a) | Less than 15 days | - | - | 0 | - | - | - |
| b) | Greater than 15 days | - | - | 0 | - | - | - |
| Total Number | 0 | 0 | 0 | - | - | - | |
| * Opening balance should tally with the closing balance of the previous financial year. | - | - | - | - | |||