FORM NL-41 - GRIEVANCE DISPOSAL
	Insurer:	General Insurance Corporation of India					Date:	30.09.2019
	GRIEVANCE DISPOSAL
	Sl No.	Particulars	Opening Balance *	Additions	Complaints Resolved			Complaints Pending
					Fully Accepted	Partial Accepted	Rejected
	1	Complaints made by customers	NIL	0				NIL
	a)	Sales Related						0
	b)	Policy Administration Related						0
	c)	Insurance Policy Coverage related
	d)	Claims related
	e)	others
		Total Number	NIL	0	0			NIL
	2	Duration wise Pending Status	Complaints made by customers	Complaints made by intermediaries	Total
	a)	Less than 15 days			NIL
	b)	Greater than 15 days			NIL
		Total Number	0	0	NIL
	* Opening balance should tally with the closing balance of the previous financial year.