Content Review Policy (CRP)

Content Review Policy (CRP)

• Print

Introduction

The Website is the face of the General Insurance Corporation of India (GIC Re) disseminating information and services. It is therefore required to keep the content on the website current and up-to-date and hence there is a need for a Content Review Policy. Since the scope of the content is huge, different Review Policies are defined for the diverse content elements.

The General Insurance Corporation of India (GIC Re) website contents are reviewed by the department through a manual process. The approved updated contents are published by the General Insurance Corporation of India (GIC Re).

Purpose

To ensure that all website content remains relevant, accurate, and compliant with legal and regulatory requirements.

Scope

Applies to all digital content on GIC Re's official website and platforms including text, images, videos, documents, press releases, news articles, and other multimedia content. It is applicable to all GIC Re employees and third parties involved in the creation, management, and maintenance of website content.

Policy

• Frequency of Review:
  • Content will be reviewed semi-annually (April and October) to ensure relevance.
  • Key pages (e.g., Home, About Us, Products) will be reviewed quarterly.
• Review Process:
  • Content will be assessed for accuracy, currency, and alignment with organizational policies.
  • Any outdated or incorrect information will be updated or removed within 3 working days.
  • Corp Communication to review the structure of GIC Re website - Annual exercise.
• Stakeholder Involvement:
  • Relevant departments will be consulted for technical accuracy.
• Documentation:
  • Changes made during reviews will be documented (by the website vendor) for audit purposes.

Objectives

• To maintain the accuracy, relevance, and quality of website content.
• To ensure that content aligns with GIC Re’s mission, vision, and strategic goals.
• To comply with legal, regulatory, and organizational requirements regarding content management.
• To enhance user experience by providing up-to-date and reliable information.

Policy Review

This Content Review Policy will be reviewed periodically and updated as necessary to reflect changes in technology, organizational needs, or regulatory requirements. Revisions will be communicated to all relevant verticals.