Website Monitoring Plan

Website Monitoring Plan

The GIC Re Website/Portal/Web Application is critical for delivering timely and accurate information to stakeholders. To ensure its reliability, usability, and security, a structured monitoring plan is implemented

The website is constantly monitored on the following parameters

1. Functionality: All modules of the GIC Re Website/Portal/Web Application are regularly tested to ensure seamless functionality. Any identified issues are resolved promptly to maintain an uninterrupted user experience.
2. Performance: Key web pages are tested for download time and responsiveness. Efforts are made to optimize performance and provide a fast and efficient user experience.
3. Broken Links: A meticulous review of the website is conducted to identify and address any broken links or errors. This ensures all links redirect users to the intended destinations without disruption.
4. Traffic Analysis: Traffic to the website is regularly monitored and analysed. Insights from traffic patterns help improve content delivery and identify areas for enhancement.
5. Feedback: Feedback from website users is collected and reviewed periodically. Necessary changes and updates are implemented to ensure the website remains user-friendly and aligned with user needs.
6. Security Monitoring: The hosting service provider for the GIC Re Website/Portal/Web Application has implemented a state-of-the-art, multi-tier security infrastructure. This includes firewalls, intrusion prevention systems, and real-time threat monitoring.

Additional Monitoring and Reporting

1. A monitoring team within GIC Re IT Management ensures that the website is up and always running.
2. Logs and reports are generated for critical events and reviewed for any anomalies or security threats.
3. Scheduled performance checks and updates are conducted to align the website with the latest technological and security standards.