Name: General Insurance Corporation of India
Address: Suraksha, 170, J. Tata Road, Churchgate, Mumbai, Maharashtra, 400020, IN

E-Governance information including manuals, electronic records, RTI facilities and disclosures
Clause No.	Particulars	Details / Links
4.	E- Governance
4.1	Language in which Information Manual/Handbook Available [F No. 1/6/2011-IR dt. 15.4.2013]
4.1.1	English	Please click here to view detail of the Various Documents Please click the following link for: GIC \| Annual Reports Please click the following link for: GIC \| Policies & Guidelines Please click the following link for: GIC \| HR Corner Please click the following link for: GIC \| Retirees Corner
4.1.2	Vernacular/ Local Language	Please click here to view. Being a Central Government PSU, most of the documents are available in bilingual format/Hindi being the official language.
4.2	When was the Information Manual/Handbook last updated?[F No. 1/6/2011-IR dt. 15.4.2013]
4.2.1	Last date of Annual updation	2025 Please click here to view
4.3	Information available in electronic form[Section 4(1)(b)(xiv)]
4.3.1	Details of information available in electronic form	Please click here to view
4.3.2	Name/ title of the document/record/ other information
4.3.3	Location where available
4.4	Particulars of facilities available to citizen for obtaining information[Section 4(1)(b)(xv)]
4.4.1	Name & location of the facility	Please click the following link: GIC \| Home Page Please click here to view Facility available to citizens for obtaining information: Online- GIC \| RTI Offline- RTI Application Form Please Click Here to view the details of PIOs.
4.4.2	Details of information made available	Please click here to view detail of the Various Documents Please click the following link for: GIC \| Annual Reports Please click the following link for: GIC \| Policies & Guidelines Please click the following link for: GIC \| HR Corner Please click the following link for: GIC \| Retirees Corner
4.4.3	Working hours of the facility	Working Hours - 10 am to 5.45 pm Monday to Friday and 24/7 on RTI MIS portal.
4.4.4	Contact person & contact details (Phone, fax email)	Please Click Here to view the details
4.5	Such other information as may be prescribed under Section 4(i) (b)(xvii)
4.5.1	Grievance redressal mechanism	Please Click Here for Vigilance Complaint Portal Please Click Here for CPGRAMS Portal Please Click Here for RTI Online Portal Please click here to view the details of the Internal Complaints Committee on Caste-based Discrimination and Sexual Harassment.
4.5.2	Details of applications received under RTI and information provided	Please Click Here to view
4.5.3	List of completed schemes/ projects/ Programmes	Not Applicable
4.5.4	List of schemes/ projects/ programme underway	Not Applicable
4.5.5	Details of all contracts entered into including name of the contractor, amount of contract and period of completion of contract	Please Click Here to view the details
4.5.6	Annual Report	Please click the following link for Annual Reports: GIC \| Annual Reports
4.5.7	Frequently Asked Question (FAQs)	Please click here to view
4.5.8	Any other information such as - (a) Citizen’s Charter, (b) Result Framework Document (RFD), (c) Six monthly reports on the , (d) Performance against the benchmarks set in the Citizen’s Charter
4.6	Receipt & Disposal of RTI applications & appeals [F.No 1/6/2011-IR dt. 15.04.2013]
4.6.1	Details of applications received and disposed	Please click here to view
4.6.2	Details of appeals received and orders issued	Please click here to view
4.7	Replies to questions asked in the parliament[Section 4(1)(d)(2)]
4.7.1	Details of questions asked and replies given	Please click here to view

Publicity and Public Interface – RTI Section 4 Disclosures
Clause No.	Particulars	Details / Links
3.	Publicity and Public Interface
3.1	Particulars for any arrangement for consultation with or representation by the members of the public in relation to the formulation of policy or implementation there of [Section 4(1)(b)(vii)] [F No 1/6/2011-IR dt. 15.04.2013]
3.1.1	Relevant Acts, Rules, Forms and other documents which are normally accessed by citizens	Not Applicable
3.1.2	Arrangements for consultation with or representation by - (a) Members of the public in policy formulation/ policy implementation, (b) Day & time allotted for visitors, (c) Contact details of Information & Facilitation Counter(IFC) to provide publications frequently sought by RTI applicants
3.1.3	Public- private partnerships (PPP)- Details of Special Purpose Vehicle (SPV), if any
3.1.4	Public- private partnerships (PPP)- Detailed project reports (DPRs)
3.1.5	Public- private partnerships (PPP)- Concession agreements.
3.1.6	Public- private partnerships (PPP)- Operation and maintenance manuals
3.1.7	Public- private partnerships (PPP) - Other documents generated as per the implementation of the PPP
3.1.8	Public- private partnerships (PPP) - Information relating to fees, tolls, or the other kinds of revenues that may be collected under authorisation from the government
3.1.9	Public- private partnerships (PPP) - Information relating to fees, tolls, or the other kinds of revenues that may be collected under authorisation from the government
3.1.10	Public- private partnerships (PPP) - The process of the selection of the private sector party (concessionaire etc.)
3.1.11	Public- private partnerships (PPP) - All payment made under the PPP project
3.2	Are the details of Policies / Decisions, which affect the public, informed to them? [Section 4(1) (c)]
3.2.1	Publish all relevant facts while formulating important policies or announcing decisions which affect public to make the process more interactive - Policy decisions/ legislations taken in the previous one year	Not Applicable
3.2.2	Publish all relevant facts while formulating important policies or announcing decisions which affect public to make the process more interactive - Outline the Public consultation process
3.2.3	Publish all relevant facts while formulating important policies or announcing decisions which affect public to make the process more interactive-Outline the arrangement for consultation before formulation of policy
3.3	Dissemination of Information widely and in such form and manner which is easily accessible to the public [Section 4(3)]
3.3.1	Use of the most effective means of communication - Internet (website)	The information dissemination primarily happens through the Company’s Website. Please Click Here to visit the Company Website.
3.4	Form of accessibility of Information Manual/ Handbook [Section 4(1)(b)]
3.4.1	Information manual / handbook available in electronic format	All the information manual / handbook in electronic form are available free of cost and in print format, at very nominal cost. Please click here to view detail of the Various Documents Please click the following link for: GIC \| Annual Reports Please click the following link for: GIC \| Policies & Guidelines Please click the following link for: GIC \| HR Corner Please click the following link for: GIC \| Retirees Corner
3.4.2	Information manual / handbook available in Printed format
3.5	Whether information manual/ handbook available free of cost or not [Section 4(1)(b)]
3.5.1	List of materials available Free of cost	All the information manual / handbook in electronic form are available free of cost and in print format, at very nominal cost. Please click here to view detail of the Various Documents Please click the following link for: GIC \| Annual Reports Please click the following link for: GIC \| Policies & Guidelines Please click the following link for: GIC \| HR Corner Please click the following link for: GIC \| Retirees Corner
3.5.2	List of materials available at a reasonable cost of the medium

SR. No

Details of disclosure

Remarks

Organisation and Function

1.1

Particulars of its organisation, functions and duties [Section 4(1)(b)(i)]

1.1.1

Name and address of the Organization

General Insurance Corporation of India,"Suraksha",170, Jamshedji Tata Road, Churchgate, Mumbai - 400 020, India. For more details please click here.

1.1.2

Head of the organization

Please click here to view the Profile of the Chairman and Managing Director.

1.1.3

Vision, Mission and Key Objectives

Please click here to view the Vision & Mission.

Key objectives of GIC Re
I. To provide Reinsurance support to all insurance companies in India
II. To retain as much premium as possible in India
III. Raise the level of Corporate Governance and promote sound Risk Management Structure as a Domestically Systematically Important Insurer

1.1.4

Functions and Duties

Please click here to view the Reinsurance Business for Domestic.

Please click here to view the Reinsurance Business for International.

1.1.5

Organization Chart

Please click here to view the Organization Chart.

1.1.6

Any other details-the genesis, inception, formation of the department and the HoDs from time to time as well as the committees/ Commissions consulted from time to time have been dealt

Please click here to view the History. For committees please click here

1.2

Power and Duties of its Officers and Employees [Section 4(1) (b)(ii)]

1.2.1

Powers and Duties of Officers (administrative, financial and judicial)

Please click here to view the Powers and Duties of the Officers and Supervisory, Clerical & Sub-ordinate Staff.

1.2.2

Power and Duties of other Employees

1.2.3

Rules/ orders under which powers and duty are derived

Please click here to view rules/ orders under which powers and duty are derived.

1.2.4

Exercised

Please click here to view the Norms set for Discharge of Functions.

Please click here to view Policies and Guidelines.

Please click here to view the Regulatory Framework.

1.2.5

Work allocation

Please click here to view work allocation of Key Managerial Persons.

Please click here to view work allocation of Management Executives.

1.3

Procedure followed in decision-making process [Section 4(1)(b)(iii)]

1.3.1

Process of decision making Identify key decision-making points

Please click here to view Decision making process.

1.3.2

Final decision-making authority

1.3.3

Related provisions, acts, rules etc.

Please click here to view the Norms set for Discharge of Functions.

Please click here to view Policies and Guidelines.

Please click here to view the Regulatory Framework.

1.3.4

Time limit for taking decisions, if any

Every policy has its own time limits. Please click here to view Policies and Guidelines.

1.3.5

Channel of supervision and accountability

Please click here.

1.4

Norms for Discharge of Functions [Section 4(1)(b)(iv)]

1.4.1

Nature of functions/ services offered

Please click here to view the Reinsurance Business for Domestic.

Please click here to view the Reinsurance Business for International.

Please click here to view the Gazette Notification.

1.4.2

Norms/ standards for functions/ service delivery

1.4.3

Process by which these services can be accessed

1.4.4

Time-limit for achieving the targets

1.4.5

Process of redressal of grievances

Grievance redressal mechanism

1. Click Here Vigilance Complaint Portal

2. Click Here CPGRAMS Portal

3. Click Here RTI Online Portal

4. Click Here to view the details of the Internal Complaints Committee on Caste-based Discrimination and Sexual Harassment.

click here to view Grievance Page.

1.5

Rules, Regulations, Instructions Manual and Records for Discharging Functions [Section 4(1)(b)(v)]

1.5.1

Title and nature of the record/ manual /instruction

Please click here to view the norms set for discharge of functions.

Please click here to view policies and guidelines.

Please click here to view Regulatory Guidelines.

1.5.2

List of Rules, regulations,instructions manuals and records.

1.5.3

Acts/ Rules manuals etc.

1.5.4

Transfer Policy and Transfer Orders

Please click here to view the Transfer Policy.

Please click here to view the Transfer Orders.

1.6

Categories of Documents held by the Authority under its Control [Section 4(1)(b) (vi)]

1.6.1

Categories of documents

Please click here to view a statement of the categories of the Documents Held by GIC Re or Under Its Control.

1.6.2

Custodian of documents / categories

1.7

Boards, Councils, Committees and other Bodies constituted as part of the Public Authority [Section 4(1)(b)(viii)]

1.7.1

Name of Boards, Council, Committee etc.

Please click here to view the details.

1.7.2

Composition

1.7.3

Dates from which constituted

1.7.4

Term / Tenure

1.7.5

Powers and Functions

1.7.6

Whether their meetings are open to the public?

The minutes of the meetings are confidential documents and not open to public.

1.7.7

Whether the minutes of the meetings are open to the public?

1.7.8

Place where the minutes if open to the public are available?

Not Applicable

1.8

Directory of Officers and Employees [Section 4(1) (b) (ix)]

1.8.1

Name and designation

Please click here for the details

1.8.2

Telephone, fax and email

1.9

Monthly Remuneration received by Officers and Employees including system of compensation [Section 4(1) (b) (x)]

1.9.1

List of employees with Gross monthly remuneration

Please click here to view the Scale wise monthly remuneration.

1.9.2

System of compensation as provided in its regulations

1.10

Name, Designation and other particulars of Public Information Officers [Section 4(1) (b) (xvi)]

1.10.1

Name and designation of the Central Public Information Officer (CPIO), Assistant Public Information Officer (APIO) and Appellate Authority

Please click here to view the details of Public Information Officer.

1.10.2

Address, telephone numbers and email of each designated official

1.11

No. of employees against whom Disciplinary Action has been proposed / taken [Section 4(2)]

1.11.1

No. of employees against whom disciplinary action has been (i) Pending for Minor penalty or major penalty proceedings

Please click here to see the details.

1.11.2

(ii) Finalised for Minor penalty or major penalty proceedings

1.12

Programmes to Advance Understanding of RTI [Section 26]

1.12.1

Educational Programmes

A training programme on the topic “RTI Appeal and Order” was conducted on 18th November 2024 at Astoria Hotel, Churchgate.

1.12.2

Efforts to encourage public authority to participate in these programmes

1.12.3

Training of CPIO/APIO

CPIO has completed the 04 days of training programme on RTI Act from 23.12.2024 to 27.12.2024 organised by NPC.

1.12.4

Update & publish guidelines on RTI by the Public Authorities concerned

Please click here.

1.13

Transfer Policy and Transfer Orders [F No. 1/6/2011- IR dt. 15.4.2013]

1.13.1

Transfer Policy and Transfer Orders [F No. 1/6/2011- IR Dt. 15.4.2013]

Please click here to view the Transfer Policy.

Please click here to view the Transfer Orders.

Section 2 – Budget, Programmes, Tours, Grants and Subsidy Information
Clause No.	Particulars	Details / Links
2.	Budget and Programmes
2.1	Budget allocated to each agency including all plans, proposed expenditure and reports on disbursements made etc. [Section4(1)(b)(xi)]
2.1.1	Total Budget for the public authority	Please click here to view the budget details
2.1.2	Budget for each agency and plan & programmes
2.1.3	Proposed expenditures
2.1.4	Revised budget for each agency, if any
2.1.5	Report on disbursements made and place where the related reports are available	Please click here to view report on disbursements made
2.2	Foreign and Domestic Tours [F. No. 1/8/2012- IR dt. 11.9.2012]
2.2.1	Budget	Please click here to view the details
2.2.2	Foreign and domestic Tours by ministries and officials of the rank of Joint Secretary to the Government and above, as well as the heads of the Department (a) Places visited (b) The period of visit (c) The number of members in the official delegation (d) Expenditure on the visit	Please click here to view the details
2.2.3	Information related to procurements (a) Notice/tender enquires, and corrigenda if any thereon, (b) Details of the bids awarded comprising the names of the suppliers of goods/ services being procured, (c) The works contracts concluded – in any such combination of the above-and, (d) The rate/ rates and the total amount at which such procurement or works contract is to be executed.	Please Click Here to view the details Please click the following link for details: GIC \| Tenders and Notices Please click the following link for details: GIC \| Details of all tenders awarded on nomination basis
2.3	Manner of Execution of Subsidy Programme [Section 4(i)(b)(xii)]
2.3.1	Name of the programme of activity	Not Applicable
2.3.2	Objective of the programme
2.3.3	Procedure to avail benefits
2.3.4	Duration of the programme/ scheme
2.3.5	Physical and financial targets of the programme
2.3.6	Nature/ scale of subsidy/amount allotted
2.3.7	Eligibility criteria for grant of subsidy
2.3.8	Details of beneficiaries of subsidy programme (number, profile etc.)
2.4	Discretionary and Non-discretionary Grants [F. No. 1/6/2011-IR dt. 15.04.2013]
2.4.1	Discretionary and non-discretionary grants/ allocations to State Govt./ NGOs/other institutions	Not Applicable
2.4.2	Annual accounts of all legal entities who are provided grants by public authorities	Not Applicable
2.5	Particulars of Recipients of Concessions, Permits of Authorizations granted by the Public Authority [Section 4(1) (b) (xiii)]
2.5.1	Concessions, permits or authorizations granted by public authority	Not Applicable
2.5.2	For each concession, permit or authorization granted - (a) Eligibility criteria, (b) Procedure for getting the concession/ grant and/ or permits of authorizations, (c) Name and address of the recipients given concessions/permits or authorizations, (d) Date of award of concessions/ permits of authorizations	Not Applicable
2.6	CAG & PAC Paras [F No. 1/6/2011- IR dt. 15.4.2013]
2.6.1	CAG and PAC paras and the action taken reports (ATRs) after these have been laid on the table of both houses of the parliament.	Annual report of GIC Re for FY 2023-24 was laid in Lok Sabha on 02.12.2024 and in Rajya Sabha on 10.12.2024. Please click here to view CAG comments and the Action Taken Reports (ATRs) for FY 2023-24